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Logging into Domain Reseller
Account
Depositing a Credit Balance
into your Account
Adding Domains
Giving Domain Registrants Access to Domain Management Tool
Automatic Renewals and Billing Your Clients
Consolidating
Your Domains Into Your Account
Volume Discount Pricing
Customized Coming Soon Page
Technical Support When You Need It
LOGGING INTO DOMAIN RESELLER
ACCOUNT
Log in to your Domain Reseller Account directly
at http://www.enom.com.
Use the login ID you chose when you signed up
for the account and your most recent password.
If you have lost your access information, please use the lost
password
tool
on Enom's
website.
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DEPOSITING A
CREDIT BALANCE INTO YOUR ACCOUNT
Your account must have a deposit (account credit balance) in
order to get started. Here's how to deposit funds into your
domain reseller account:
1) Log in to your account
at http://www.enom.com.
2) Move your mouse to RESELLERS in the main site navigation. In the pull down
menu click on refill account.
3) Choose one of the options listed and follow the
instructions to deposit funds into your account. The minimum
deposit amount
is $100.
You can
then
begin
to add new domains. Repeat steps 1-3 when your balance
needs to be replenished.
4) If you have already registered domains through NetFronts,
you can request that we move those domains into your Enom
account so you can manage them directly and pay your domain
reseller rates for renewals. Please use your upper level
hosting control panel (thru Support
Center)
to
make the request and include your domain reseller account
user ID and list every domain name you wish to have
moved. If you do not have a web hosting account, email your
request to NetFronts directly.
Note: To
uphold security on domain registrations, NetFronts will only
move domains
that are registered in your name, with your current email
address. You will need to initiate a transfer request on
domains
that are not registered to you. The domain registration
will need to be unlocked in order for a transfer to be successful.
Only the domain registrant may request that the domain be
unlocked. To view registrant of a domain, please conduct
a WHOIS search.
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of page ADDING
DOMAINS
Registering a New Domain
Transferring Existing
Domain Registrations Into Your Account
Registering
a New Domain
1) In Enom, move
your mouse to DOMAINS in the main site navigation. Click
on register a domain
name.
Fill
in
the register domain field to check for domain availability.
2)
Check the boxes of the domains you want to register and click
add to cart.
3)
Configure your domain(s) before
checking out so that you do not have to go back and do
so later. If you do not configure a domain before checking
out, the domain will automatically be registered in the
name of the domain reseller account owner. While configuring
your domain, you may add a password to allow the domain
registrant access to update h/is/er own domain record. You
should always include a password even if you aren't going
to give that password to your client. Otherwise, the password
will
be blank and someone
could log in and make changes without a password. Please
take care in choosing your password as it should not include
the domain name or any of the registrant's contact information.
The password can be reset at a later time if it is forgotten. More
about this feature 
4) Pay attention to the whether the Auto Renew box is checked
before checking out. If the box is checked, you are setting
the domain to automatically renew upon expiration
and your account will be debited at the time of renewal.
5) Check out and complete your order. The registration
fee(s) will be deducted from your account credit balance.
To view
your
available
credit balance, click on my enom in the top left hand corner
of Enom's website while logged in.
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Adding
Domains
Top of page Transferring
Existing Domain Registrations
Initiating a transfer includes a 1 year extension of the
domain registration for NO additional charge. Transfer
fees are the same as a registration or renewal fee, which
starts at $9.95/yr. See Volume
Discount Pricing for more
information.
Note: Transfer requests
must be initiated before the domain expires (with at least
2-3 days to spare). If the transfer request is not
completed before the domain expires, the domain should
be renewed with the current registrar. The
domain registration will need to be unlocked in order
for a transfer to be successful. Only the domain registrant
may request that the domain be unlocked. To view registrant
of a domain, please conduct a WHOIS search.
1) In Enom, move
your mouse to DOMAINS in the main site navigation. Click
on transfer a domain
name.
2) Select the transfer process of your choice. Click
next.
3) Fill in domain names to be transferred and check the
appropriate boxes. The settings will apply to all the
domains for which you are initiating a transfer. You
may add a password to allow the domain registrant access
to update h/is/er own domain record. You
should always include a password even if you aren't going
to give that password to your client. Otherwise, the
password
will
be blank and someone
could log in and make changes without a password. Please
take care in choosing your password as it should not include
the domain name or any of the registrant's contact information.
The password can be reset at a later time if it is forgotten.
More
about this feature
4) Click next and confirm the transfer request. If you
are trying to transfer a .org, .us, .biz, or .info, an
authorization key will be required to initiate the transfer.
The domain registrant will need to request the authorization
key from
the current
registrar, which is a common request, so the registrar
should be familiar.
5)
You will
receive a confirmation number that will allow you to
check the status of the domain transfer through the DOMAINS
menu under my transfers. You can fill in the domain name
or the confirmation number to check the status.
6)
You or the administrative contact peson for the domain
must have access to the email address listed on the domain
record. The transfer request will need to be authorized
by this person via email (if you chose Auto verification).
After confirming the first email transfer request, the
current registrar (Register.com, Networksolutions, etc)
mayl send a final email to confirm the transfer before
releasing the domain. After a successful transfer, the
domain
registration is extended by 1 year automatically.
Transfers can take up to 10 days to be completed if the
domain
registrant does not authorize the transfer in a timely
manner. The
faster the registrant authorizes the transfer request,
the sooner the transfer request will be completed.
7) Via the email address on your domain reseller account,
you will receive a final result of the tranfer request
when
it's
complete. Transfer requests must be initiated
before the domain expires (with at least 2-3 days to
spare). If the transfer request is not completed before
the domain expires, the domain should be renewed with the
current
registrar.
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Adding
Domains
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page
GIVING DOMAIN REGISTRANTS
ACCESS TO DOMAIN MANAGEMENT TOOL
If you choose to, you may give your customers access to
the domain management tool at http://mydomain.hosting-advantage.com to
manage domain records. Hosting Resellers can request a
custom DNS record to point http://domain.their-domain.com
to this website as an alternative. Please make the request
by creating a new ticket from your upper level hosting
control panel (thru Support Center).
The password that you
assign a domain upon registration or during the transfer
initiation is the password used to access the domain management
tool. You should always include a password even
if you aren't going to give that password to your client.
Otherwise,
the password will be blank and someone could log in and
make changes without a password. Please take care
in choosing your password as it should not include the
domain name or any of the registrant's contact information.
The password can be reset at a later time if it is forgotten.
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AUTOMATIC RENEWALS
AND BILLING YOUR CLIENTS
You have 2 options for billing your clients for
domain renewals:
Option 1: The system
sends an email directing the client to a website you
specify to renew their domain name. You bill the client
for the renewal.
Option 2: The system
directs the client to a website, branded with your
name, where they can enter their credit card details and
are charged automatically.
To enable either option,
log in to your domain reseller account at Enom and
then go to settings in the top left hand corner. Select
the reseller tab and click on reseller renewal settings.
Be sure to click on save changes at the bottom when you
are finished selecting the options.
Privately branded renewals and
domain administration are two advantages the Enom system
has over other registrars.
Enom has built a reputation for being "Reseller Friendly" and
our experience with them had confirmed that.
What about domains not
registered directly in your Domain Reseller account? See
an important review
of options for registering and renewing domains.
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CONSOLIDATING YOUR
DOMAINS INTO YOUR ACCOUNT
We strongly suggest that you consolidate as many
of your domains as possible into your new Domain Reseller
Account.
This allows you to easily manage all of your domains and
your client domains in 1 interface. As well, the system
can be set to automatically send your clients renewal notices
and bill them for you! (see Option #2 in Automatic
Renewals and Billing Your Clients)
How to consolidate?
a) IF THE DOMAIN WAS
REGISTERED THROUGH NETFRONTS, we may be able to simply
'push'
the domain into your account.
To check where it was registered, conduct a WHOIS search
on the domain name. If the registrar
listed is 'ENOM' then
it was possibly
registered
through
NetFronts. To have the domain moved to your Domain Reseller
Account, please use your upper level hosting control panel
(thru Support
Center)
to
make the request and include your domain reseller account
user ID and list every domain name you wish to have
moved. If you do not have a web hosting account, email your
request to NetFronts directly. Some domains, such as .org
domains, can be hard to identify the source of the registration.
If
you
aren't
sure,
you may include the
domain in your request and
we will check.
Note: To
uphold security on domain registrations, NetFronts will only
move domains that are registered in your name, with your
current
email address. You will need to initiate a transfer
request on domains that are not registered
to you. The domain registration will need to be unlocked
in order for a transfer to be successful.
Only the domain registrant may request that the domain be
unlocked. To view registrant of a domain, please conduct
a WHOIS search.
b)
IF THE DOMAIN IS REGISTERED WITH ANOTHER REGISTRAR, ENOM
RESELLER OR registered
with NetFronts but shows "Bulkregister" as
the registrar, then you should initiate
a transfer. ***
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VOLUME DISCOUNT PRICING
We offer volume discount based on the number of
domains you've registered.
If you have registered 20 or more domains your price per
year is $9.75. Additional discounts are listed below:
0-20: $9.95/yr (registrations, renewals, and transfers)
20+ $9.75/yr
30+ $9.65/yr
45+ $9.49/yr
75+ $8.95/yr
To view your current
buy-price, log in at Enom and
add a domain to
your
shopping cart. It will tell you the price prior to checkout.
You may also look at your pricing through settings (top
left corner) and click on the TLD Pricing tab.
NetFronts manually audits
accounts once a month and verifies your buy-price. If you
feel your price is not correct, please contact
us and include your domain reseller ID.
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CUSTOMIZED COMING SOON
PAGE
When a new domain is created, there is
an option to use the built-in name-servers.
This would be done if you wish to use the email
forwarding feature or the DNS administration. When this
option is selected, it will also create a "Coming
Soon..." page. Learn
More
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SUPPORT
If you have
questions, log in to your domain reseller account at Enom,
click on the help button (located near the right corner
of the
page). Use the eNom Support
Center to review domain support documentation or you
may
request
help
directly
from
Enom if it's related to your account. If you are not
able to find the answers you need, please contact NetFronts.
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